Conferences

Summary

The threat of fraud risk will only escalate whilst the economy is deflated. Prepare to meet the range of existing and potential fraud risks by attending the Fraud Risk & Control conference. The case study driven event addresses a range of fraud threats including financial fraud, document fraud, identity theft, online fraud & e-crime and internal fraud.
The cross-industry forum offers practical insights from:

• Commonwealth Bank 
• National Australia Bank
• Wesfarmers General Insurance
• Department of Human Services
• Australian Federal Police 
• Virgin Mobile
• Department of Foreign Affairs & Trade
• Lawler Partners 
• Australia Post
• Westpac
• MLC
• CitiPower & Powercor  
• NSW Registry of Births Deaths & Marriages
• Optus
• Hibis Consulting 
• Deloitte
• Department of Foreign Affairs & Trade
• Australian National Audit Office
• and others.....

Fraud risk managers, forensics and investigations professionals, data analytics experts and internal auditors will cover the gamut of fraud control processes from prevention, detection and investigation through to recovery. Join us to ensure your organisation is adequately prepared to respond to the threats posed by internal and external fraud.

Gold Sponsor:

Endorsed By:

Association of Certified Fraud Examiners Australia, Sydney Chapter

Australian Institute of Professional Investigators (AIPI)

Institute of Analytics Professionals of Australia (IAPA)

Transparency International Australia

Media Partner:

Online Banking Review

Learning Objectives

• ROI-driven fraud risk management
• Identity management: fraud prevention & minimisation 
• Technology-assisted document & identity verification
• Mitigating internal fraud risk
• Online fraud and e-crime
• Internal audit and fraud control
• Effective loss prevention and recovery 
• Profiling the fraudster
• Global financial crime regulatory update & AML focus
• Fraud risk management within your G-R-C framework
• Aiding forensic investigation processes for improved outcomes
• Using intelligence support & data mining 
• Staff training for fraud control
• Enterprise risk management frameworks
• Operational risk controls
  

Speakers

Hear from fraud risk managers, forensics and investigations professionals, data analytics experts and internal auditors:

• Stephanie Akam, Executive Committee Member, ATFRA
• James Walker, Head of Security Advisory & Investigation, Financial Services - Group Security, Commonwealth Bank 
• Tim Kitching, Head of Risk and Compliance - Advice, Marketing and Insurance Risk, MLC & NAB Wealth
• Alex Dolan, First Assistant Secretary - Employment and Compliance Division, Department of Human Services - Australian Government
• Tania Stegemann, Head of Internal Audit, CitiPower & Powercor
• Richard Mackey, Senior Director, Australian National Audit Office
• Joe Garbutt, Head of Group Regulatory Strategy, National Australia Bank
• Kerrynne Batten, National Risk & Compliance Manager, Wesfarmers General Insurance
• Leanne Stevenson, Manager - Identity Services, Australia Post
• David Miller, Senior Business Manager - Merchant Risk Assessment, Westpac
• Shamus Foster, Senior Consultant and Practice Leader – Financial Crime, SAI Global 
• Dane Warren, Head of Security, Virgin Mobile Australia
• Neil Gaughan, National Manager, High Tech Crime Operations, Australian Federal Police
• Graeme Waters, Executive Director, Ernst & Young
• Trevor Alt, Manager of Document Examination, Passport Fraud Section, Department of Foreign Affairs & Trade
• Martin Green, Senior Fraud Risk Manager, Optus
• Dr. Annamaria Kurtovic CFE, Principal - Forensic Accounting Services, Lawler Partners
• David Mutton, Master of Forensic Psychology Course Advisor and Head of Master of Psychology Programs - School of Psychology, University of Western Sydney
• Anthony Callaghan, NSW President-Elect, AIPI and Managing Director, AHC Investigatations
• Kieran Milne, Treasurer, AIPI-NSW and Managing Director, MJM Investigations 
• Col Dyson, Detective Superintendent, Commander, New South Wales Police Fraud Squad

Conference Agenda

Day One – Monday, August 24, 2009

8.30 Registration

8.45 Opening Remarks from Chair

Anthony Callaghan, NSW President-Elect, AIPI and Managing Director, AHC Investigatations

8.50 Case Study: Maximising the effectiveness of your fraud risk management tools

• Identifying key drivers of fraud in the current economic climate, and
• Incorporating these drivers into the larger risk management system
• Ensuring your fraud risk management tools are commercially viable: achieving the cost-benefit balance 
• Approaching risk management tools from the perspective of business managers, who actually have to use them

Tim Kitching, Head of Risk and Compliance - Advice, Marketing and Insurance Risk, MLC & NAB Wealth

9.30 Case Study: Maximising the business value of fraud management systems

• Security and fraud governance through holistic enterprise risk management
• Finding and creating business opportunities through fraud control
• Maximising business value through integration of controls across multiple stakeholders
• New technological paradigms in fraud and fraud control
• Identifying new opportunities in identity control from the customer to the CEO

Dane Warren, Head of Security, Virgin Mobile Australia

10.10 Case Study: Establishing an effective loss prevention, detection and recovery function

• Identifying and managing key merchant risks:
  (a) Managing credit risk - particularly in the online space
  (b) Merchant facilities used for fraud:
   - identifying merchants who are targeted by fraudsters
  -  identifying merchant facilities established by fraudsters
  (c) Reputational and financial risk - posed by merchants operating in a non-compliant and/or illegal framework
• Gain insight into agile prevention strategies at boarding or application stage 
• Reviewing and updating risk policy using loss data – learning from mistakes 
• Implementing strategies to give your detection function the most value 
• Developing sound and documented recovery policies

David Miller,Senior Business Manager - Merchant Risk Assessment, Westpac

10.50 Morning Tea

Identity Management & Document Fraud

11.10 Identity theft – identification and prevention strategies

• Review recent identity theft cases
• Gauge how technological improvements are used by offenders and how they can also be used for fraud prevention by key stakeholders
• Predicting exactly what the offenders are going to do, and close those doors, before they can be opened
• Prevention strategies for successful outcomes in identity theft cases

Col Dyson, Detective Superintendent, Commander, New South Wales Police Fraud Squad (Under invitation at the time of printing)

11.50 Case Study Adopting technology for identity verification

Australia Post is investing in systems to deliver streamlined and cost effective outcomes by moving from paper based to online forms with a capacity to readily accommodate and respond to changes in technology, standards, policy and capacity to appropriately support credential-in-use activities.

• Understand key competencies developed in identity verification service delivery, such as:
  - forms design
  - identity checking
  - photo capture
  - electronic authentication
• Discuss the multi-channel approach for identity services, integrating workflows across online, in person and telephone channels
• Gain insight into the electronic end-to-end registration process – from online data capture to an electronic file being delivered to the client agency/organisation

Leanne Stevenson, Manager - Identity Services, Australia Post 

12.30 Countering fraud activities and uncover organised fraud networks

• Efficiently and quickly detect preventable fraud
• Find twice as many instances of fraudulent cases
• achieve a reduction in false referrals of approximately 10 times those from existing scorecards/profiling
• Reduce fraudulent case handling times by approximately half

Derek Greenly, Manager, Business development - Asia Pacific, Detica NetrReveal

1.10 Lunch

2.00 Online fraud and e-crime

• Explore the new technology enabled crimes currently circulating
• Quantifying the extent of online fraud and e-crime in Australia
• Review potential strategies to reduce the impact of e-crimes

Neil Gaughan, National Manager, High Tech Crime Operations, Australian Federal Police

2.40 Case Study: Identity fraud management strategies for document issuers and users

Role of document issuers:

• Ensure rigorous enrolment procedures and continued integrity of documents with an accurate lost/stolen reporting mechanism
• Applying appropriate levels of security in the issued document to enable visual standalone inspection

Risk management for document users:

• Understand the procedures used by document issuers
• Establish an intelligence analysis function 
• Identify any risks associated with
  - Low levels of physical security in documents presented
  - Poor or no electronic data validation processes
  - High volumes of reported abuse of a particular type of document
  · Staff training in fraud awareness

Trevor Alt, Manager of Document Examination, Passport Fraud Section, Department of Foreign Affairs & Trade

3.20 Afternoon Tea

Regulatory Compliance

3.40 Case Study: Global financial crime regulatory update - AML focus

• Decipher the links between fraud, AML and other financial crimes - regulatory and organisational 
• Gain insight into the strategic themes in recent global financial crime regulatory news 
• Gain an update on Australian AML
• Strategically prioritising AML compliance requirements

Joe Garbutt, Head of Group Regulatory Strategy, National Australia Bank

4.20 Integrating fraud risk management within your G-R-C framework

• Discuss changes to the structure and format of the upgraded Fraud Standard AS 8001 – 2008
• Gain insight into the upgraded fraud risk assessment methodology to bring it into line with the AS/NZZ 4360:2004 Risk Management
• Implementing compliance and risk control arrangements in your organisations – identifying and plugging loopholes

Shamus Foster, Senior Consultant and Practice Leader – Financial Crime, SAI Global 
SAI Global publishes the Fraud and Risk Management Standards and advices on their implementation

5.00 Close of Conference Day One

Conference Day Two

Opening Remarks from Chair 

8.45 Kieran Milne, Treasurer, AIPI-NSW and Managing Director, MJM Investigations  

Fraud risk analysis & data mining

8.50 Case Study Fraud risk assessment and staff training

• Identifying weaknesses within the organisation that allow fraud to occur
• Conducting analysis for fraud profiling and setting the organisation’s fraud risk appetite
• Developing e-learning tools to educate employees about bank policy on fraud
• Offering ethics-related targeted learning to build a culture of fraud control

James Walker, Head of Security Advisory & Investigation, Financial Services - Group Security, Commonwealth Bank

9.30 Case Study Developing intelligence-led decision making frameworks and capabilities

• Using intelligence support and data matching to better detect recipients of social, health or welfare payments who are at risk of fraud or non compliance 
• Identifying payment recipients at risk of fraud or non-compliance,  through sophisticated data mining 
• Using data matching and data mining to develop informed strategic approaches to addressing fraud and non-compliance

Alex Dolan, First Assistant Secretary, Employment and Compliance Division, Department of Human Services - Australian Government

Industry focus

10.10 Case Study: Planning, prevention and detection – a practical perspective of fraud management in the financial services industry

• The GFC and Fraud – a cause or a response?
• Employee fraud – the importance of due diligence
• Effective anti-fraud policy and controls in financial services
• Responding to an identified fraud

Kerrynne Batten, National Risk & Compliance Manager, Wesfarmers General Insurance

10.50 Afternoon Tea

11.10 Case Studies: Identity & subscription fraud - a telecommunications industry perspective

• Review where fraud occurs in the lifecycle of an account 
• Protecting your business from fraudsters hacking into your PABX or voicemail systems and billing calls to your business
• Gain insight into overseas fraud trends & emerging risks
• Learn from the steps taken by ATFRA to combat fraud & risk in the Telco industry, which can be applied to your organisation

Stephanie Akam, Intelligence Sub Committee Chairperson & Executive Committee Member, Australasian Telecommunications Fraud and Risk Association (ATFRA)

11.50 Case Study: E-government, connected governance and the potential for fraud

• Review recent e-government and connected governance developments in the Commonwealth Government and the European Union
• Quantify the likely impact of the risk of fraud
• Gain insight into strategies used to improve fraud detection and prevention in Commonwealth administration

Richard Mackey, Senior Director, Australian National Audit Office

Internal controls & safeguards

12.30 Case Study: Internal Fraud – strategies to mitigate the risk

• Internal fraud prevention strategies in large corporations:
  - Setting the roles and responsibilities
  - Employee training
  - Creating a culture of fraud prevention and mitigation
  - Pre-employment screening strategies
• Assessing fraud risks and implementing mitigation controls
• Using fraud indicators for the detection of internal fraud 
• Conducting internal investigations

Martin Green, Senior Fraud Risk Manager, Optus

1.10 Lunch

2.00 Case Study: The role of internal audit in fraud control

• Understand the fraud detection focus in internal audit
• Strategies for operational & financial fraud prevention using the internal audit function
• Purchasing fraud – moving beyond the reliance on invoices which are easily fabricated
• Prevention & detection: think like a fraudster – find and close the loopholes

Tania Stegemann, Head of Internal Audit, CitiPower & Powercor

2.40  Curbing insider fraud and sabotage

• Implementing internal controls and safeguards for systems access
• Gain insight into key strategies for internal fraud detection 
• Interview techniques for conducting internal investigations

Graeme Waters, Executive Director, Ernst & Young

3.20 Afternoon Tea

3.40 Using forensic psychology for fraud control – Profiling the fraudster

• Integrating forensic psychology to manage fraud risk
• Understanding the motivations of fraud culprits
• Identifying psychological predisposition to commit fraud

David Mutton, Master of Forensic Psychology Course Advisor and Head of Master of Psychology Programs - School of Psychology,
University of Western Sydney

4.20 Aiding the forensic investigation process for quicker and effective outcomes

• Understanding the forensic investigation process
• Receiving, handling and preserving evidence
• Supplying the investigator with relevant and adequate information
• Scoping the investigation for effective recovery

Dr. Annamaria Kurtovic CFE, Principal - Forensic Accounting Services, Lawler Partners & Vice President, Association of Certified Fraud Examiners, Sydney

Closing Remarks from Chair
5.00 Close of Conference

Workshop Agenda

DON’T MISS THE ESSENTIAL POST-CONFERENCE WORKSHOPS:

8.30 Resgiostration 

Workshop A: 

9.00-11.00

Fraud Risk Assessment: Improving the assessment of fraud risks across the business

• Identify the main reasons why organisations fail to understand the fraud risks in the business: the control centric v/s risk centric approach
• Testing your risk management framework to determine whether it provides an accurate picture of fraud risks
• Customising generic risk management standards, frameworks and methodologies to improve the understanding of fraud risk across the business
• A practical methodology for assessing fraud risks and gauging the level of employee awareness at the same time
• Obtain buy in at all levels of management for the fraud risk assessment

Led by:  

Martin Samociuk, Director, Hibis Consulting Pty Limited

11.00 - 11.30 Morning Tea 

Workshop B:

11.30-1.30

Predictive Analytics for fraud detection & prevention

• Effective fraud data mining strategies to uncover fraud
• Electronic detection – using data analytics as indicators of fraud
• Interpreting data for indicators of the fraud scenario
• Reconstructing the past using even correlation
• Developing a fraud data profile and identifying the inherent fraud scheme
• Know the key fraud indicators detectable through data analysis

Led by:  

Mark Woodley, Partner- Forensics, Deloitte

1.30 - 2.30 Lunch

Workshop C 

2.30 - 3.30

Forensic Technology for fraud control

• Investigating online fraud & e-crime
• Using structured and unstructured forensic analytics
• Strategies for data preservation
• Text mining, keyword searching & conceptual analysis
• Planning for a disclosure event

Led by: 

Craig Macaulay, Executive Director & Blare Sutton, Senior Manager, Ernst & Young

4.30 Close of Workshops

Pricing
(must register & pay by dates listed)