Conferences
6th Annual Injury Management & Workers’ Compensation Summit
> Registration26th - 28th May 2010 * Swissôtel, Sydney
Summary
Injury and claims managers as well as OHS and HR practitioners must constantly keep up with rapidly changing legislation, management strategies and multiple risks.
With over 10 new case studies from leading organisations and the latest legislative updates on the Model OHS Law, 6th Annual Injury Management & Workers’ Compensation Summit is a must-attend event.
Gain updates from Fair Work Australia, Comcare as well as one of the members of the OHS Review Panel. Hear the most innovative injury prevention and RTW strategies being used by companies across corporate and government agencies.
Also get practical insights from two half-day practical workshops focusing on mental health and injury prevention.
The 6th Annual Injury Management & Workers’ Compensation Summit is a must-attend event for injury management and prevention advisers, OHS managers, workers compensation professionals, claims advisers, RTW specialists as well as HR and wellbeing managers.
Endorsed By:
The National Safety Council of Australia (NSCA)
Mental Health Association

Media Partner:
Return To Work Matters
![]()
Learning Objectives
Join us at this event to gain these key benefits:
- Reduce incidence and cost of injury by moving to an injury prevention focus in your organisation
- Training line managers in early warning sign detection & quick response to ensure early intervention to avoid injury aggravation
- Leveraging workplace health and safety to improve bottom line performance
- Review the impact of the National Preventative Health Strategy and the Model Health Work and Safety Laws
- Prevention and management of stress-related and psychological injuries
- Strategically managing common law claims from a HR perspective
- Effective strategies for successful and quick RTW outcomes
Speakers
Matt Goldrick, General Manager, ComcareWayne Creaser, Research and Data Branch Manger, Safe Work Australia
Stephen Truman, General Manager - Rehabilitation and Compensation, TNT
Sharon Glasson, Injury Management and Health Program Coordinator - Organisational Development, Seqwater
Major Stephen Chaney, Safety Manager, Army Aviation Training Centre
Allan Lally, Manager - Strategic Workplace Health & Safety, Department of Public Works
Barry Sherriff, Former Member, OHS Review Panel & Partner, Norton Rose
Kevin Moloney, National Training and Compliance Manager, DGL (Aust)
Nicole Galway, Workplace Health Manager, Centrelink
Angela Middlemass, National HSE Manager, DGL (Aust)
Michael Sharpe, Joint Managing Director, Sharpe Bros.
Ian Harris, Acting Director, Strategic Risk Management and Compliance, Australian Taxation Office
Angela Anderson, Human Resources Manager, Century Yuasa Batteries
Dr Peter Cotton, Organisational & Clinical Psychologist
Nataly Bovopoulos, Mental Health Promotion Manager, Mental Health Association
Christine Nour, Senior Return To Work Advisor, Mission Australia
Madeleine Love, General Counsel, Southern Cross University
Conference Agenda
CONFERENCE DAY ONE, Wednesday, May 26, 2010
8.30 Registration and Coffee
9.00 Opening Remarks from the Chair
Nataly Bovopoulos, Mental Health Promotion Manager, Mental Health Association, NSW
Regulatory and Legislative Updates
9.05 Keynote: Combating Complacency toward Safety - Building & Maintaining a Robust Safety Culture
- Encouraging engagement & flexibility in the workplace
- Maintaining effective communication about health and safety
- Identifying areas for improvement, reward & recognition
- Instigating programmes as part of your safety culture initiatives
Matt Goldrick, General Manager, Comcare
9.45 Keynote: The Pathway to Harmonised Work Health and Safety Laws
- Learn about the role of Safe Work Australia in developing national work health and safety laws
- Gain insight into the process of harmonising national work health and safety laws
- Gauge the impact of changes on business
- Learn about the key elements of the Model Work Health and Safety Act
Wayne Creaser, Research and Data Branch Manager, Safe Work Australia
10.25 Morning Tea & Networking
11:00 Keynote: Grasping and Implementing Workplace Legislative Amendments
- Gauge the impact of the harmonisation of OHS laws
- Review how the harmonisation affects the role of the suitably qualified person
- Understanding implications of the amendments on employees, employers & third parties, including: licensing arrangements for high risk work; duties relating to the performance of work & employer training; & suspension of cancellation of licence
- Making the most of reduced red tape & boosted efficiency with legislative changes
- Easing the compensation & premium process in relation to administrative complexity & RTW coordination
- Knowing the impact - specifically for multi-state employers
Maria Petrou, Chartered Fellow, Safety Institute of Australia
Early Intervention
11.40 Implementing a Non-Punitive Reporting System for Effective Injury Prevention
- Gain insight into the cognitive reasons behind humans making safety errors
- Implementing a non-punitive reporting system so the employees can tell you what is wrong with the safety system
- Driving a cultural change to improve safety communication between employees and management
Major Stephen Chaney, Safety Manager, Army Aviation Training Centre
12.20 Lunch
1.20 Early Injury Intervention to Curb Human & Financial Costs of Workplace Injuries
- Establishing an IT system to capture and interpret injury data effectively and quickly
- Implementing an online incident reporting system for effective injury management
- Setting clear guidelines on supporting employees with physical or physiological injury
- Training line managers in early warning sign detection & quick response
- Setting safety as a measurable KPI for line managers
Christine Nour, Senior Return To Work Advisor, Mission Australia
Mental Health
2.00 Examine the Health and Safety Management System of the ATO
- Recognising employees who are at a greater risk of a psychological injury
- Learn strategies for communicating with an injured employee
- Learn from the ATO's injury prevention program which has radically reduced cases of psychological injury
- How prevention integrates with early intervention and case management
2.40 The Role of Leadership and Climate in Reducing Workers Compensation Cost
- Examine the key drivers of organisational health and occupational wellbeing
- Identify key drivers of psychological injury claims
- Identifying and promoting key drivers of staff motivation & wellbeing:
- Improving employee morale
- Improving overall quality of work team climate
- Evidenced-based organisational strategies for the prevention of psychological injuries
Dr Peter Cotton, Organisational & Clinical Psychologist
3.20 Afternoon Tea
Safety
3.50 Driving Cultural Change to Build a Safety Culture
- Overcoming complacency – implementing a safety awareness program to reinforce safety awareness
- Building a safety champion
- Engaging employees in the safety imitative through varied media – website, myspace page, SMS
Michael Sharpe, Joint Managing Director, Sharpe Bros
4.30 Close of Day One
Conference Day Two, Thursday May 27, 2010
8:30 Registration and coffee
9.00 Opening Remarks from the Chair
Angela Anderson, Human Resources Manager, Century Yuasa Batteries
9.05 Review the Impact of the National Preventative Health Strategy and the Work Health and Safety Act
- Hear from one of the architects of the laws on the issues that will require change
- Be updated on the National Preventative Health Strategy and consider its implications for employers
- Understand how officers will be able to meet the duty to exercise due diligence
- Gauge how the broadened consultation obligations can be effectively used
- Gain top ten tips for compliance and hear why you should start now
Barry Sherriff, Former Member, OHS Review Panel & Partner, Norton Rose
OH&S Compliance
9.45 Effective OH&S Risk Management to Curb Liabilities
- Curbing personal and corporate liability as well as injury claims using effective OH&S principles
- Developing an OH&s policy framework
- Implementing training and awareness programs
- Ensuring workplace safety and mental wellness
- Integrating OH&S risk policies into your Enterprise-wide Risk Management
Madeleine Love, General Counsel, Southern Cross University
10.25 Morning Tea
11.00 Benefitting from a Successful Relationship Between Injury Management and Compliance Teams
- Understand how RTW can fit into the broader compliance framework
- Managing complex cases – learn from experiences
- Building a mutually beneficial relationship between injury management and compliance
Angela Middlemass, National HSE Manager;
Kevin Moloney, National Training and Compliance Manager, DGL (Aust)
Injury Prevention
11.40 Moving from an Injury Management Focus to an Injury Prevention Focus to Reduce the Incidence of Injury
- Getting injury management under control: Establishing and implementing systems and processes
- Identifying the need for injury prevention programs: conducting health and wellbeing assessments
- Developing, planning and implementing a health prevention programs and wellbeing strategies to reduce incidences of injury/illness
Sharon Glasson, Injury Management and Health Program Coordinator - Organisational Development, Seqwater
12.20 Lunch
1.20 Leveraging Workplace Health and Safety to Improve Bottom Line Performance
- Using a holistic approach focussing on process, leadership and organisational culture
- Planning, developing and implementing a workplace health and safety strategy for a more engaged and productive workforce
- Promoting resilience, reliability, flexibility and teamwork
- Improving attendance and staff satisfaction results
Nicole Galway, Workplace Health Manager;
Jody Bell, Area Business Manager - Corporate Services, Centrelink
Claims Management
2.00 Strategic Management of Common Law Claims from a HR Perspective
- Gain a background on how escalated claims (eg Common law and common law type claims) are managed across Australia
- Gain insight into the process of Common Law claims in Queensland
- Implementing strategies and interventions for early detection and prevention of claims
Angela Anderson, Human Resources Manager, Century Yuasa Batteries
Return-To-Work Strategies
2.40 Pathways to Improving WH&S Performance - An Integrated Strategic Approach
- Acquiring authentic senior management commitment
- An active early intervention approach to employee injury and illness
- Effective return to work outcomes - ensuring employees don't get lost in the system
- The value of a robust health and wellbeing program
- Using an online system to track and manage workplace injury
- Changing the perception of workers compensation costs from a fixed costs mindset to a variable, manageable organisational cost
Allan Lally, Manager - Strategic Workplace Health & Safety, Department of Public Works, Queensland
3.20 Afternoon Tea
3.50 Managing Injury Aggravation - When Does It Cease?
- Getting a baseline - discuss the importance of pre-employment medicals
- Differentiate between pre-injury and normal
- Is 'normal' ROM required for pre-injury duties?
- Using Activities of Daily Living (ADL) to define normal
- Working with the doctor to achieve the outcome
Stephen Truman, General Manager - Rehabilitation and Compensation, TNT
4.30 Effective Communications Strategies to Help Health Practitioners Improve RTW Outcomes
- Redressing the balance - are claims initially tilted in favour of the employee by default?
- Communicating your required timeframes to Doctors and ensuring two way communication about patient/employee progress, needs and assessments
- Redressing any imbalance/perceived imbalance between medical Practitioner recommendations and organisational capabilities
- Reducing turn-around times in making injury claim determinations
- Knowing when you can request an independent medical opinion
- Achieving best results from case conferencing
Dr Steven Ng, Occupational Physician
5.00 Closing Remarks from the Chair
5.05 Close of Conference
Workshop Agenda
POST-CONFERENCE WORKSHOP, 28th May 2010
Workshop A - 9:00 - 12:30
Minimising and Preventing Injuries in The Workplace
- Effective workplace health strategies to minimises the risk to your organisation, and maximises the engagement and productivity of your employees
- Use wellbeing programs to promote a high performance culture which encourages performance and assists with leadership development and improved management
- Building resilience to stress in the workplace - identify sources of workplace stress and how to minimise them
- Conflict resolution and mediation for dealing with poor interpersonal relationships in the workplace
- Review the role of culture and leadership in creating a positive workplace
- Understand how positive culture contributes to reduced stress-related claims
Emma Spencer, Business Manager - Psychological Services, Recovre
(Lunch included for delegates attending both workshops)
Workshop B - 1:30 - 5:00
Creating Mentally Healthy and Resilient Workplaces
- Responsibilities of workplaces and employees collaborating to create work environments conducive to wellbeing
- Facing the stigma around mental health issues
- What is mental health, mental ill health, stress, resilience
- Introducing “The Being Human, Wellbeing & Resilience Thermometer”
- Recognising signs and symptoms when resilience is slipping
- How to approach, support and manage someone vulnerable
- What to say, what not to say
- Promotion, prevention and early intervention approaches
- Collaboration and strategic approaches to mental health education
- Where and what next
- Interactive case study included for participants to workshop
Ingrid Ozols, Founder & Managing Director, Mental Health @ Work